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insight | strategy | inspiration

InSpeier helps clients and agencies uncover meaningful insights about their customers.

We take it a step further than insights though. We help develop brand strategies, identify unmet needs, fix consumer pain points, and improve the marketing ROI. In short, we turn insights into action.

We read between the lines to find opportunities where others find headaches.

Customer Research

We employ research to understand people’s needs and motivations, and how products and services meet those needs (or fail to), helping companies develop products and experiences that consumers want to spend time with.

  • Customer interviews

  • Focus groups

  • Ethnographies

  • Usability testing

  • Quantitative surveys

Journey Mapping

Our custom journey maps and personas serve as powerful visual aids to translate real insights from your customers and illuminate opportunities for better products, better interactions, and extraordinary brand experiences.

  • End-to-end journeys

  • Micro journeys

  • Customer personas

  • Ecosystem mapping

  • Workshop facilitation

Strategic Planning

Shift from insight to action with strategic plans rooted in decades of experience across multiple categories so your insights don’t gather dust on a shelf, but rather launch you and your team into action grounded in data.

  • Brand strategy

  • Go to market strategy

  • Digital strategy

  • Customer experience strategy

  • Internal alignment

How to create a journey map

The marketing Swiss Army Knife

Described as the Swiss Army Knife of Marketing, the InSpeier team has all the expertise and tools you need to serve as your strategic planning and insight partner.